Frequently Asked Questions


HOW TO ORDER

Orders may be placed through our website. 

HOLDING OF ITEMS

Items will be reserved for 2 days upon check out. Items will be shipped upon receipt of proof of payment. Email proof of payment to akma.active@gmail.com. Or shoot us a DM in our Instagram page @akma.active

SIZING

Please refer to our sizing chart. Let us know if you have more questions about the sizing. 

DELIVERY

How much is shipping?

Metro Manila: P 155.00
Provincial Areas: P230.00
This will be calculated automatically upon check-out. 
If I pay today, how long will it take before we get the product items? 
Shipment takes 1-4 days for Metro Manila and 5-7 days for provincial addresses. 
We ship on Mondays and Thursdays, with a cutoff time of 12PM the day before. 
(i.e.. All paid orders from Wednesday 12PM onwards to Sunday 12PM are shipped out on MONDAY, and orders from Sundays 12PM onwards to Wednesday 12PM are shipped on THURSDAYS.)

Do you do same day deliveries?

Yes, we can do same day deliveries through Grab or Lalamove. Let us know and we can work something out. 

Do you ship internationally? 

Yes, we can ship internationally through LBC. Additional shipping costs will be shouldered by the customer. Message us for special arrangements. 

Modes of payment

Payments can be made via BDO and BPI bank deposit, or via GCash. Bank details & instructions will be shown upon check-out.